Dell DSET: Failed to gather Chassis/Storage data.

Trying to run Dell’s DSET tool on Linux (RHEL), if it fails with the following error after entering the root password:

Failed to gather Chassis/Storage data. Check the IP Address, credentials and namespace.

Make sure you entered the root password correctly. Reset the root password if you’re not 100% sure.

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One thought on “Dell DSET: Failed to gather Chassis/Storage data.

  1. iuuuuan says:

    Hi,

    I had similar issues with Suse Linux Enterprise Server 10.
    In /var/log/messages I found error :
    sfcb[22064]: — Cannot listen on port 5989 (Address already in use)

    I have checked which process is running on port 5989 – service wbem-https with

    lsof | grep wbem-https

    On Suse Linux it is owcimomd service so I stopped it with :

    /etc/init.d/owcimomd stop

    After that I was able to start Dell DSET tool with option 2) Create One-time Local System DSET Report

    Report was succesfully saved to /root home folder.

    However after report completion, I was unable so start owcimomd service – Dell DSET tool does not stop own sfcbd service.

    I have checked which process is running on port 5989 – service wbem-https again with

    lsof | grep wbem-https

    And killed Dell DSET process sfcbd with

    kill -9 [pid of process]

    After that I was able to start owcimomd with

    /etc/init.d/owcimomd start

    Regards,
    Ivan

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